BPC Therapeutics Ltd. trading as the Bexhill Physiotherapy Clinic

Website Privacy Policy

The function of this website is to provide information about BPC Therapeutics Ltd trading as “The Bexhill Physiotherapy Clinic”. It is hoped that you will understand more about the clinic and both the services provided and staff that provide it. We do not enable cookies on this site, and no information given via this website is made available to third parties. We do not use the information you provide to this site for marketing. Any external links provided by this website have their own privacy policies and BPC Therapeutics Ltd cannot take responsibility for any information or subject matter displayed on these sites. It is the choice of the website user if they decide to be re-directed to a website that we feel might be of some further help. These websites carry their own privacy policies and we would encourage you to read them.

The General Data Protection Policy Regulations (GDPR) becomes active on the 25th May 2018. In accordance with these regulations anyone giving personalised information to this website becomes a data subject.

As a data subject you have the right to:-

Know what BPC Therapeutics Ltd. Needs your personal information for and in the case of this website it is for the sole purpose of making BPC Therapeutics Ltd. Aware of you. This contact form opts you into The BPC Therapeutics Ltd. Contact list.

You must by completing the contact form provide to BPC Therapeutics Ltd. Your preferred method of being contacted, whether it be by email, telephone, letter etc.

You have the right to know what BPC Therapeutics does with this information. It is stored on our secure email client whereupon it is actioned by returning contact.

Where is my data stored? Basic contact details at this stage are required, such as full name, address, date of birth, telephone number and preferred method of contact. This data is collected on a secure server and is password protected for clinic staff. The data is stored on site and not on a cloud. Only data that has been encrypted for backup purposes leaves the clinic premises.

Should you not made a commitment of an appointment your email via the website will be deleted within 7 days and no record of the contact will be retained after this time by BPC Therapeutics.

However should you make a commitment to attend BPC Therapeutics for an appointment your data will be stored indefinitely unless you make a request to the Data Controller at BPC Therapeutics Ltd. For it to be removed.  Deletion of your personal data can be made by request to the Data Controller at BPC Therapeutics Ltd. For clarification of this process please contact the Data Controller and your personal information will be removed within one calendar month.

Should a consultation be made with a member of clinical staff at BPC Therapeutics Ltd. Clinic protocols and standards apply. We have a legal obligation and statutory duty to retain notes and records for at least 7 years, and for those under the age of 21 years old, for 7 years after their 21st birthday. The policy of BPC Therapeutics is to retain clinic records indefinitely where practically and reasonably possible.

Complaints and data breaches at BPC Therapeutics Ltd.

If you feel information or data has not been handled in a way you consider to be appropriate, you should write to the Data Controller, Mr Peter Butcher, The Bexhill Physiotherapy Clinic, 3 Sutherland Avenue, Bexhill-on Sea, East Sussex TN39 3LT. Outlining your concerns and you can request a copy of the Data Breach Policy used at BPC Therapeutics Ltd.

Further information can be found at the ICO (website www.ico.org.uk.

When visiting the premises access to the full privacy policy will be made available on request and is displayed in the reception area.

Please check this policy from time to time as it will be updated and modified to keep in line with current legislation. Please be aware that this privacy policy is intended only for users of our website and will vary in content to the Privacy Policy displayed at the clinic premises. Both carry the same factual detail, whilst the policy at the premises is more extensive for those service users.

May 2018